How Who Calls You Works
A plain explanation of where our information comes from and how we decide what to show.
1. You search a number
Type any UK number in the search box: landlines (01, 02), mobiles (07), UK-wide numbers (03), freephone (0800, 0808), business rate (084, 087) and premium rate (09). We check that it is a valid UK number and show its page. Searching is anonymous and does not create a record.
2. We show the facts about the number
- Number type and area come from Google's open-source libphonenumber data, used by Android and many phone companies.
- The company that holds the number range comes from Ofcom, the UK communications regulator, which publishes which provider each block of numbers is allocated to. Numbers can be moved to another network later, and providers pass numbers on to their customers, so the range holder is often not the caller.
3. People share what happened
Anyone who received a call or text can add a report: whether it was spam, genuine or unclear, the type of call and a short comment. You do not need an account. To keep reports useful, each person can report a number once a day, and an automatic check blocks robots.
4. We moderate reports
- Comments with links, email addresses or other phone numbers wait for a moderator before they appear.
- Visitors can flag a report they think is wrong or breaks our community standards. A report flagged several times is hidden until a moderator checks it.
- We remove personal details, abuse and anything unlawful, and handle removal requests from number owners.
We never write, buy or invent reports. Every report on the site comes from a visitor.
5. How the rating works
The rating at the top of a number page is a simple summary of approved reports:
- Likely spam: at least two spam reports and clearly more spam than safe reports.
- Likely safe: at least two safe reports and clearly more safe than spam reports.
- Mixed reports: people disagree, or there are too few reports to be sure.
- No reports yet: nobody has reported the number on our site.
A rating is not proof. Caller ID can be faked, so a scammer can show a real company's number. Always check with the organisation using a number from its official website.
6. Activity
The activity chart shows how many people looked up the number on our site each day and when reports were added. A sudden rise in lookups often means a number has started a new wave of calls.